Delivery Survival

Support

Frequently asked questions and how to reach us

What happens to my progress if I delete the app and install it again?

It comes back. Your progress is saved on the device and on our server, and when you reinstall on the same iPhone it is restored automatically as soon as you are online. No sign-up or sign-in is needed.

Can I move my progress to a new iPhone?

Yes. Restore the new iPhone from the old one's iCloud backup, or set it up with a device-to-device transfer, and your progress moves with it. A backup on a computer has to be encrypted. After that, opening the game on the old iPhone shows "Moved to Another Device", and that device starts over from the beginning.

Can I play the same progress on my iPhone and my iPad?

Not yet. Each device has its own progress for now.

Can I play without an internet connection?

Yes. Progress is saved on the device first and goes to the server when you are online.

I see "Moved to Another Device".

Another iPhone took over this progress from a backup. The progress continues on that iPhone; on this device, tap "Start Over" to begin again.

I want to start from scratch.

In the game's Settings, tap Data → Delete. The progress on the device and on the server is erased and cannot be recovered. Deleting needs an internet connection. Deleting the app alone does not erase your progress.

I only want to see the tutorial again.

In Settings, tap Tutorial → Replay twice and your next delivery starts as the First Shift. Your money and records stay.

How do I change the language?

In Settings, tap Language. Auto follows your device's language; you can also choose Korean, English or Japanese.

Contact

For anything else, or to report a problem, write to minystarx@gmail.com. Telling us your device model, iOS version and what happened helps us look into it quickly.